Luxury Fireplaces at Affordable Prices
Luxury Fireplaces at Affordable Prices
- Wood Burning Fires
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- Gas Fires
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The Lucy
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The Oliwia
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- Bioethanol Fires
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The Echo
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The November
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£263.00 inc VAT
In Stock
Cleaner burning with lower emissions and improved efficiency
Specialist lining retains heat long after the fire has gone out
Made from high-grade steel for lasting durability
Modern styling designed to suit a wide range of interiors
In Stock
On all orders over £300
Full warranty on every appliance
Ready for immediate shipping
Secure and encrypted checkout
Bring the warmth and beauty of fire to your garden.
Thanks to this modern bio-fireplace, combining functionality with elegant design. Its solid construction and unique finish ensure not only durability but also an aesthetically pleasing appearance that blends perfectly into any outdoor space.
This is the perfect solution for nature lovers who want to create a cozy atmosphere during outdoor gatherings with loved ones.
The fireplace is easy to install and use, making it an indispensable element of your patio.
Warranty
All products sold on www.halcyonfireplaces.co.uk
are brand new and supplied by Halcyon Fireplaces as an authorised retail partner of Kratki.
All manufacturer warranties are provided directly by Kratki in accordance with their official warranty terms.
Kratki provides:
A 5-year manufacturer’s warranty covering the proper functioning of the fireplace stove from the date of purchase.
A 1-year warranty covering fireplace grates and seals.
The warranty does not cover:
Heat-resistant ceramics, including fireplace glass.
To maintain warranty validity, the fireplace must be installed and operated strictly in accordance with the manufacturer’s installation and operating instructions, and in compliance with all relevant UK building and chimney regulations.
Any warranty claims will be handled in line with Kratki’s official warranty policy. Halcyon Fireplaces will assist customers in liaising with the manufacturer where required.
Returns & Refund Policy
At Halcyon Fireplaces, we want you to be completely satisfied with your purchase. Due to the size, weight, and specialist nature of our fireplaces, returns must follow these guidelines:
Fireplaces cannot be returned if they have been installed or used.
Items must be unused, clean, dry, undamaged, and in the original packaging, including pallets and all protective materials.
Returns must be requested within 30 days of delivery.
A 20% restocking fee applies to all fireplace returns to cover handling, pallet collection, and processing costs.
Halcyon Fireplaces will arrange collection of the fireplace from your property at a pre-agreed date and time. Please ensure someone is available to assist if required.
Refunds
Refunds are processed only once the returned fireplace has been collected and inspected.
Refunds will be credited to the original payment method used for your order.
Refunds are typically processed within 3–5 working days after inspection, although your bank or card provider may take additional time to reflect the funds.
Important Notes
Fireplaces are heavy and delivered on pallets. Collection will always be arranged by Halcyon Fireplaces to ensure safety and convenience.
The 20% restocking fee covers the costs of handling, transport, and processing the return.
