Cookie Policy

We use cookies and similar technologies to operate, protect and improve our website.

Depending on your choices, they may be used for:

• Website security and fraud prevention.
• Shopping basket and checkout functionality.
• Customer account and login features.
• Remembering website and cookie preferences.
• Measuring website use and performance.
• Understanding advertising and sales conversions.
• Delivering more relevant advertising where consent has been provided.

Strictly necessary cookies support services and features requested by you. These may include:

• Keeping the website and checkout secure.
• Remembering products placed in your basket.
• Processing checkout and payment steps.
• Keeping you signed in to your account.
• Remembering your cookie preferences.
• Balancing website traffic and preventing malicious activity.

Because these cookies are necessary to provide requested website functions, they may be used without obtaining consent. Blocking them through your browser may prevent parts of the website from working properly.

We currently use Google Analytics to help us understand how visitors use our website, identify areas for improvement and monitor website performance.

Analytics information may include:

• Pages viewed and links selected.
• Approximate session duration.
• The type of device and browser used.
• How visitors arrived at our website.
• Website errors and performance information.

Google Analytics cookies will only be activated where your consent is required and has been provided through our cookie banner. If you choose not to accept analytics cookies, your visit will not be included in our analytics reports.

We may use marketing and advertising technologies to measure the effectiveness of our advertising campaigns, understand conversions and, where you have provided consent, display advertising that is more relevant to your interests.

Depending on the services currently used on our website, these technologies may include:

• Google Ads and Google Shopping.
• Meta advertising services, including Facebook and Instagram.
• Other advertising or conversion-measurement providers used by us.

These technologies may record actions such as viewing products, adding items to your basket, beginning checkout or completing an order.

Marketing cookies and similar technologies will only be activated where you have provided your consent through our cookie banner.

Functional cookies may remember settings and choices that allow the website to provide enhanced features.

These may include:

• Remembering preferred website settings.
• Saving selected options or recently viewed products.
• Supporting live-chat or customer-service features.
• Providing embedded content or interactive website functions.

Whether consent is required will depend on whether the technology is essential to a service you requested.

Some technologies may be provided by third parties that help us operate, analyse, advertise or improve our website.

Third-party services may process information in accordance with their own privacy and cookie policies. Where applicable, their technologies will be controlled through our consent-management system.

We recommend reviewing the privacy information provided by relevant third-party services for further details about how they use information.

When you first visit our website, you will be shown a cookie banner that allows you to accept, reject or manage your cookie preferences.

Strictly necessary cookies are essential for the operation, security and functionality of our website. These cookies do not require your consent because they are necessary to provide services you have requested, such as maintaining your shopping basket, processing checkout securely and remembering your cookie preferences.

Analytics, functional and marketing cookies are optional and will only be activated where you have provided your consent through our cookie banner.

You can review, change or withdraw your cookie preferences at any time using the cookie settings or preference tool available on our website.

If you withdraw your consent, any future use of non-essential cookies will stop. This does not affect the lawfulness of any processing carried out before your consent was withdrawn.

Most browsers allow you to view, block or delete cookies through their privacy or security settings.

Browser controls vary depending on the device and software used. Please refer to your browser provider’s help information for instructions.

The specific cookies used by our website may change as website features, plugins and service providers are updated.

Our cookie banner or cookie-preference tool should provide details of the cookies currently detected or configured, including their category, provider, purpose and duration where available.

We periodically review the cookies and similar technologies used on the website and aim to remove technologies that are no longer required.

We may update this Cookie Policy when our website, services, legal obligations or use of cookies changes.

The latest version will be published on this page and the “Last updated” date will be amended where appropriate.