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£4,319.00 inc VAT
In Stock
The Zuzia Wood Burning Boiler Fireplace Insert 12kW is a high performance heating solution designed for both room heating and domestic hot water systems. Featuring an advanced smoke tube heat exchange system and integrated boiler connection, it delivers excellent efficiency and strong, reliable output. With a lift up door, large glass viewing panel and modern design, it combines practicality with contemporary style.
In Stock
The Zuzia Wood Burning Boiler Fireplace Insert 12kW is a powerful and highly efficient heating solution designed to deliver both exceptional room heat and integration with a domestic hot water system. Built from high quality steel for strength and durability, this premium boiler insert is engineered to provide long lasting performance while maintaining excellent thermal efficiency and control.
At the heart of the design is an advanced heat exchange system featuring integrated smoke tubes and an elevated flue structure, significantly increasing the surface area available for heat transfer. This allows the Zuzia to extract more energy from every fire, improving efficiency and ensuring consistent, reliable heating throughout the home. The result is a system that combines strong output with intelligent energy use.
The built in coil pipe connector system enables connection to a back boiler setup, making it suitable for whole home heating applications. Combined with manual combustion control, the user is able to finely adjust the burn rate for improved efficiency and tailored heat output, depending on household demand.
Engineered with precision, the Zuzia features laser cut steel components formed using CNC machinery for exceptional structural accuracy and long term reliability. A reinforced door system with sealed profiles enhances stability and airtight performance, ensuring safe and controlled combustion even under continuous use.
For everyday practicality, the insert includes a dual door opening system with both lift up and side opening functions. The lift up mechanism allows easy and convenient loading of logs, while the side opening provides straightforward access for cleaning and maintenance.
A large heat resistant glass panel rated up to 660°C offers a clear and impressive view of the flames, adding a modern and elegant focal point to any interior. The clean lines and contemporary design ensure it integrates seamlessly into both traditional and modern living spaces.
Fully compliant with Ecodesign and BImSchV 2 standards, the Zuzia Boiler Fireplace Insert delivers environmentally responsible heating with low emissions, high efficiency and dependable performance.
All products sold by Halcyon Fireplaces are brand new and supplied by Halcyon Fireplaces as an authorised retail partner of KRATKI.
Eligible products are supplied with the applicable KRATKI manufacturer warranty, subject to the manufacturer’s official warranty terms and any product-specific exclusions.
KRATKI provides:
The manufacturer warranty does not cover heat-resistant ceramics, including fireplace glass, except where otherwise stated in the applicable warranty terms.
To maintain the validity of the manufacturer warranty, the appliance must be installed, operated and maintained in accordance with the manufacturer’s instructions and all applicable UK building, ventilation and chimney regulations.
Halcyon Fireplaces will assist customers with valid warranty claims and, where appropriate, liaise with KRATKI on the customer’s behalf.
The manufacturer warranty is provided in addition to, and does not affect, your statutory rights under UK consumer law.
At Halcyon Fireplaces, we want you to be satisfied with your purchase. Due to the size, weight and specialist nature of fireplaces, returns must be handled carefully.
To request a return, please contact us within 30 days of delivery.
For online consumer orders, your statutory cancellation rights include the right to notify us that you wish to cancel within 14 days of receiving the goods. You then have a further 14 days to return the goods.
Returned items must be kept in good condition and, where reasonably possible, returned with their original packaging, pallet and protective materials.
Fireplaces that have been installed, connected, used or damaged after delivery may not be eligible for a change-of-mind return. This does not affect your rights where goods are faulty, damaged on arrival, incorrectly supplied or not as described.
Halcyon Fireplaces can arrange collection from your property at a pre-agreed date. The cost of collecting a non-faulty change-of-mind return will be confirmed before collection and may be deducted from the refund where permitted by law.
No collection charge or restocking charge will apply where goods are faulty, damaged on arrival, incorrectly supplied or not as described.
Where returned goods show handling beyond what would reasonably be permitted when examining them in a shop, we may make a lawful deduction for any reduction in value.
Refunds will be processed after the returned goods have been received or collected and inspected.
Refunds will be made to the original payment method.
Where the statutory cancellation right applies, refunds will be issued within 14 days of receiving the returned goods or receiving acceptable evidence that the goods have been returned.
Where applicable, the original standard delivery charge will also be refunded. Additional charges paid for an enhanced or expedited delivery service are not refundable beyond the cost of standard delivery.
Banks and card providers may take additional time to display the refunded amount.
Fireplaces are heavy and are often delivered on pallets. For safety and to reduce the risk of damage, we recommend using the collection service arranged by Halcyon Fireplaces.
Any collection cost or deduction will be explained clearly before the return is completed.
Nothing in this policy limits or excludes your statutory rights.
FREE standard UK delivery is available on orders over £300. Orders below £300 are charged £10.
Most fireplaces are delivered on a pallet using a kerbside delivery service. The driver will unload the order to the nearest safe and accessible point outside the property but cannot move the fireplace inside.
Most orders are dispatched within 3–5 working days unless a different lead time is shown on the product page. Deliveries are normally made Monday to Friday between 9:00am and 5:00pm.
Please make sure there is suitable vehicle access and that someone is available to accept the delivery. Additional charges may apply for missed deliveries, unsuitable access or late changes to delivery arrangements.
Smaller items and accessories may be sent separately by Royal Mail, Parcelforce or another suitable courier.
For full delivery terms, access requirements and important information, please visit:
https://halcyonfireplaces.co.uk/delivery-information/
Nothing in this information affects your statutory consumer rights.
Authentic fireplaces and accessories supplied through an authorised KRATKI Retail Partner.
Based in Hertfordshire with knowledgeable UK customer and technical support.
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Reliable nationwide delivery with clear updates throughout your order.
